Frequently Asked Questions

Bookings

  • You can fill out the contact form above or email me directly at shehan@soulsandstills.com. Once we discuss your needs and confirm availability, a deposit will secure your date.

  • Yes, I am based in Dusseldorf, Germany, but I am available for travel within Germany and internationally, including the UK, and US. Travel fees may apply for locations beyond 15km from Dusseldorf.

  • If you need to cancel or reschedule, please contact me as soon as possible. Deposits are typically non-refundable, but I will do my best to accommodate rescheduling requests.

Collections related

  • Yes, I offer several collections designed to suit different needs and budgets. Each collection includes various levels of coverage and products. Please refer to the Services page for detailed information on what each collection includes.

  • Pricing varies based on the collection you choose, the extent of coverage, the level of customization for your album, and any changes requested after the shoot. For a custom quote, please fill out the Contact form or email me directly at shehan@soulsandstills.com.

  • For the Pre-shoot collection full payment to be made 1 week prior the shoot. For other Collections (Classic, Elegance and Exquisite) 30% deposit is required at the time of booking and balance due 1 month prior to the event.

  • For the album design finalization meeting (which happens 1 week after the shoot) I will select images and design the album. During this meeting if you wish to change or select more images you can do so.

  • Yes, I offer engagement and pre-wedding shoots. These sessions are a great way for us to get to know each other and for you to become comfortable in front of the camera before your big day.

Photoshoots & Post-editing

  • All images are professionally edited and retouched to enhance their natural beauty. During the shoot, I spend considerable time perfecting each shot, which means post-editing is usually minimal. My goal is to achieve a timeless and natural look, avoiding over-editing. I instruct my editors to correct temporary imperfections (e.g., stray hairs, temporary pimples) while preserving permanent features (e.g. birth marks, dimples etc.).

Albums & Deliverables

  • Pre shoot Collection

    You can expect to receive the edited images within 1 week after the shoot.

    Classic, Elegance, Exquisite Collections

    One week after the shoot, we will review the album design together using unedited images. Once the design is finalized, the selected images are edited and the album will be delivered in approximately six weeks. In total, you can expect to receive your album within 8 weeks.

  • All images are professionally edited and retouched to enhance their natural beauty. During the shoot, I spend considerable time perfecting each shot, which means post-editing is usually minimal. My goal is to achieve a timeless and natural look, avoiding over-editing. I instruct my editors to correct temporary imperfections (e.g., stray hairs, temporary pimples) while preserving permanent features (e.g. birth marks, dimples etc.).

  • Albums are made in Italy

  • Yes, our service provider offers a lifetime warranty for all albums. The print itself has been guaranteed to have a life of 300 years before any noticeable loss of color. The longevity of the prints is certified at 300 Years by the Jeta (Japan Electronics and Information Technology Industries Association)

  • When viewing your album always support the binding by resting the back cover on a clean surface, free of cleaning chemicals. Never suspend your album by its cover as the weight of the album may damage the binding. Never put any liquid on your album or its pages.

    Never leave your album in the sun for extended periods of time.

    Never store your album in an area where it may be subjected to extreme heat, humidity or any contact with moisture.

    Your albums should always be stored flat, ideally in one of our presentation boxes for optimal protection from light, dust, and environmental factors.

    Clean your album with a soft, dry microfiber cloth. Never use any type of cleaning product on your album cover or pages. Don't press hard or rub too long, or you could rub off the finish of the photo.

    No album page is completely waterproof. If you spill on a page, dab it with a microfiber until dry, but avoid spreading the spill.

    If despite your best efforts, something does cause your wedding album harm, please contact us right away.